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Technical Complications

You may notice credits processed to your SunRail account. These were added to remediate any possible overcharges due to recent technical complications in our system.

If you have any questions, please call Customer Service at 1-855-724-5411.

Customer Service

Dec 08

Track Maintenance through March 2018 – City of Winter Park, Orange County and the City of Orlando

Orange County– Businesses and residents along the Central Florida Rail Corridor will notice construction activities as SunRail’s operating and maintenance contractor performs routine safety and maintenance work, which includes replacement of railroad ties to ensure the safe travel of SunRail, Amtrak and freight trains through the corridor.

This periodic replacement of railroad ties is typically performed when train and road traffic is reduced, including the nighttime windows of 9 p.m. to 5:30 a.m. and on weekends between 5:30 a.m. and 5:30 p.m.

This activity will continue from December until March 2018 – with the exception of December 17 through January 1 – through the City of Winter Park, Orange County and the City of Orlando. During this track maintenance, there may be some periods of noise as the track bed is prepared.

Questions? Please contact Steve Olson of the Florida Department of Transportation at 386-943-5479. Email: steve.olson@dot.state.fl.us.

Please be careful around construction zones, obey detours and always watch out for trains. Be smart. Be safe. For more information about SunRail, including fares, schedule and station locations, please visit www.sunrail.com.

www.fdot.gov

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